logo
Welcome Guest! To enable all features please Login or Register.

Notification

Icon
Error
logic 9 fails to upload to LoTW
Options View
Previous Topic Next Topic
KD0PO
#1 Posted : Thursday, February 19, 2015 1:12:48 AM(UTC)
dokxray

Rank: Advanced Member

Groups: Registered
Posts: 55
Location: USA

Thanks: 3 times
Was thanked: 10 time(s) in 8 post(s)
I get a "failed to connect to the server" error and logic crashes after it fails. It doesn't crash the computer, just stops logic. I can re-start logic with no ill effect. I have been getting this behavior for the last week or so. Computer is a new dell with win 8.1 intel i7-4790, 16GB ram and a clean machine no other problems.

I check my LoTW account and the files do not upload and are not there. It never gets that far. It gets to the "you logged into LoTW successfully" message and the server error is after that.

logic is 9.0.71

any ideas? what else can I tell you?

thanks KD0PO
Back to top
Sponsor
Note: We receive a commission from Amazon when you purchase via this link. It does not affect your cost. Thank you!
Back to top  
KD0PO
#2 Posted : Thursday, February 19, 2015 2:07:32 AM(UTC)
dokxray

Rank: Advanced Member

Groups: Registered
Posts: 55
Location: USA

Thanks: 3 times
Was thanked: 10 time(s) in 8 post(s)




these are the error messages.



this is my TQSL "about"

this only happens on the new dell win 8.1 machine.

I have no problems uploading from an old dell vista machine
Back to top
vk4iu
#3 Posted : Thursday, February 19, 2015 5:14:38 AM(UTC)
VK4IU

Rank: Advanced Member

Groups: Moderator, Registered, Administrators
Posts: 404
Man
Location: Hodgleigh QLD

Thanks: 6 times
Was thanked: 77 time(s) in 68 post(s)
G'Day KD0PO,

The OLE error is probably the key to your problem. OLE - stands for Object Linking and Embedding, how different parts of a Windows system inter-communicate. So, a tool external to LOGic, that LOGic is attempting to use, is miss configured. Probably Internet Explorer.

You may have a problem with the PC involving Internet Explorer.

Are you, your account on the PC, an "Administrator"? Is LOGic running as an "Administrator"?

Peter VK4IU
You can help by posting images of any errors and including your Logic version.
Back to top
KD0PO
#4 Posted : Thursday, February 19, 2015 9:44:37 AM(UTC)
dokxray

Rank: Advanced Member

Groups: Registered
Posts: 55
Location: USA

Thanks: 3 times
Was thanked: 10 time(s) in 8 post(s)
there is only one user account on the PC so yes, I am the administrator.

Chrome is the default browser.

The LoTW web site loads and displays properly when I run the "upload to LoTW" report in logic. It is after that that I get the errors. If I click "ignore" I get additional error msg's. If I click close, it closes the msg and logic.

The desk-top icon for logic has the little shield on it so I believe that means it is run as administrator yet when I click on properties for that icon the box for
run as administrator" is not checked.

The icon for tQSL does not have the little shield on it.

again, this is a new load on a new computer. there are no non ham programs on it other than chrome. McAfee and office 2015 came pre-loaded. I have the Green Heron utility, tQSL, Alpha control program and ROC loaded but not running when I try to do the LoTW upload.
The only program running is logic.

thanks for your help!!!! I have a flat spot on my head from banging it on the wall, haha.

Ray
Back to top
KD0PO
#5 Posted : Thursday, February 19, 2015 3:08:09 PM(UTC)
dokxray

Rank: Advanced Member

Groups: Registered
Posts: 55
Location: USA

Thanks: 3 times
Was thanked: 10 time(s) in 8 post(s)
I tried again at lunch time today as I had several new contacts to upload. Same first error msg but this time when I clicked "cancel" I got this screen:


and this time it crashed to the point that logic needed to be clean and run as "fist time" when I restarted it.

The LoTW screen that loads is in ie not chrome.

I immediately switched to the old vista machine and the data uploaded fine with no errors.

Is there a known issue with win 8.1??? I have all updates loaded from MS and again have nothing else on the machine running in the background.
Back to top
WN4AZY
#6 Posted : Thursday, February 19, 2015 4:27:37 PM(UTC)
admin

Rank: Administration

Groups: Administrators, Beta Testers
Posts: 3,117
Man
Location: Auburn, GA

Thanks: 1019 times
Was thanked: 503 time(s) in 417 post(s)
Hi--

Sounds like in internet explorer problem. Does the Open LoTW Site in Browser button work?

Having chrome as the default browser should not matter, but you could try setting it back to IE. You have to have IE installed.

There might be helpful information here:
http://www.hosenose.com/...ing-LoTW-and-LOGic.aspx

I am not aware of any issues with Win 8.

Tnx & 73,

Dennis WN4AZY
Back to top
WWW
KD0PO
#7 Posted : Thursday, February 19, 2015 4:41:31 PM(UTC)
dokxray

Rank: Advanced Member

Groups: Registered
Posts: 55
Location: USA

Thanks: 3 times
Was thanked: 10 time(s) in 8 post(s)
Hi Dennis,

yes the LoTW works fine in the open browser window.

It is also interesting that the "download contacts from LoTW" runs fine with no hang-up.

Chrome is also the default browser on the vista machine.
Back to top
KD0PO
#8 Posted : Friday, February 20, 2015 10:14:48 AM(UTC)
dokxray

Rank: Advanced Member

Groups: Registered
Posts: 55
Location: USA

Thanks: 3 times
Was thanked: 10 time(s) in 8 post(s)
Originally Posted by: KD0PO Go to Quoted Post
Hi Dennis,

yes the LoTW works fine in the open browser window.

It is also interesting that the "download contacts from LoTW" runs fine with no hang-up.

Chrome is also the default browser on the vista machine.


some additional observations: the open browser window does work and you can look at your LoTW info and change screens etc, but as for the upload, it just hangs on that first screen and never goes to the "your file uploaded successfully" screen. I've waited for over ten minutes with no change. I then close the browser window and that is when logic reports "upload failure" and gives me the error window.
Back to top
NU4B
#10 Posted : Friday, February 20, 2015 10:37:30 PM(UTC)
Rank: Member

Groups: Registered
Posts: 19
Location: Knoxville, TN

Was thanked: 1 time(s) in 1 post(s)
I'm having the same problem.

Larry - NU4B
Back to top
NU4B
#11 Posted : Saturday, February 21, 2015 12:02:53 AM(UTC)
Rank: Member

Groups: Registered
Posts: 19
Location: Knoxville, TN

Was thanked: 1 time(s) in 1 post(s)
I noticed that when the "Select station location" window comes up and you select the station, normally you have to enter a password at that point. For some reason the password step is skipped and it goes directly to LoTW. It appears with no password the log in fails. (The LoTW login doesn't fail, the upload does)
Back to top
 |  Edit by user
NU4B
#12 Posted : Saturday, February 21, 2015 3:19:23 PM(UTC)
Rank: Member

Groups: Registered
Posts: 19
Location: Knoxville, TN

Was thanked: 1 time(s) in 1 post(s)
Just noticed my LoTW certificate had expired. I guess that would do it. :)
Back to top
KD0PO
#13 Posted : Sunday, February 22, 2015 8:04:55 AM(UTC)
dokxray

Rank: Advanced Member

Groups: Registered
Posts: 55
Location: USA

Thanks: 3 times
Was thanked: 10 time(s) in 8 post(s)
Originally Posted by: NU4B Go to Quoted Post
Just noticed my LoTW certificate had expired. I guess that would do it. :)


I'm glad you have resolved your problem. Wish mine was so easy!

Confused
Back to top
Users browsing this topic
Guest (4)
Forum Jump  
You cannot post new topics in this forum.
You cannot reply to topics in this forum.
You cannot delete your posts in this forum.
You cannot edit your posts in this forum.
You cannot create polls in this forum.
You cannot vote in polls in this forum.

Powered by YAF 1.9.5.5 | YAF © 2003-2011, Yet Another Forum.NET
This page was generated in 0.073 seconds.