Mauro,
I don't think all the logging/contesting software developers are fully supporting the IC-9700 yet. Some satellite users that have no IC-9700 specific driver seem to be using the IC-9100 driver. Make sure your IC-9700 (radio) driver from Silicon Labs is version 10.1.7.2399 or later as the earlier version had some issues.
If your not a member of the IC-9700 forum at groups.io there is a huge amount of information on everything related to this radio, what does and doesn't work, set-up (including satellites) as well as a great place to just get help. The group is from all over, Great Britain, Europe, North and South America, Australia, like the LOGic forum its got lots of great and knowledgeable users.
https://groups.io/g/ic-9700
Don't have my 9700 yet, going to Hamvention later this week to get the latest information and maybe a good price !!
Best 73's, de Brad