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K1VC
#1 Posted : Tuesday, February 19, 2019 1:05:45 PM(UTC)
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Hi,

The laptop that runs my LOGic9 has suddenly started to give me BSOD Memory Management Error. I've googled this and went through all the processes/procedures to fix it. I still get the BSOD. Before I dump money into new RAM, is there a website that I can safely use to upload the dump file so I can see what is causing the BSOD?

I checked all the network drivers, audio drivers, video drivers, performed chkdsk, memory diagnostic tool, increased the virtual memory, performed all Windows update and Lenovo updates and I ran SFC.

All the tests, even the chkdsk scan that ran over 2 hours, all tests came back without any issues. The only way I can figure this out is to read the dump files to see what is causing the issue.

I should mention, this happens when I close LOGoc9 it doesn't happen when I close N1MM+ Logger or a browser, so it's specific to one application.

Thanks,
Vin, 73
K1VC
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wa4pgm
#2 Posted : Tuesday, February 19, 2019 7:48:13 PM(UTC)
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Does the BSOD happen if LOGic isn't running?
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WN4AZY on 2/28/2019(UTC)
K1VC
#3 Posted : Wednesday, February 20, 2019 7:52:46 AM(UTC)
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I'll boot up the laptop and let it run without any programs running and will reply later today. I think if I can rad the dump file, that should tell me what the issue is.
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wa4pgm
#4 Posted : Wednesday, February 20, 2019 8:08:02 AM(UTC)
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I found this with Google.

https://www.nirsoft.net/...s/blue_screen_view.html

Never used this myself but might be helpful in reading the dump files.
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WN4AZY on 2/28/2019(UTC)
K1VC
#5 Posted : Wednesday, February 20, 2019 11:37:27 AM(UTC)
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Thank you !

The laptop has been running for a few hours and still no BSOD. I even opened LOGic, made a few CW and FT8 QSO's, logged them, uploaded to LoTW, shut down LOGic and still no BSOD. I'll let the laptop run a few more hours and see what happens.

After 5 hours of no activity, I rebooted the laptop and guess what, BSOD.

I installed and ran Blue Screen View app and it showed the culprit:

ntoskrnl.exe caused the error.

Now, I'm searching Google for a fix BigGrin
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WN4AZY
#6 Posted : Thursday, February 28, 2019 10:06:09 AM(UTC)
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https://www.drivereasy.c...ath-error-in-windows-7/

I would start with running MEMTEST. My money says it is RAM.

Tnx & 73,

Dennis WN4AZY
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K1VC
#7 Posted : Friday, March 1, 2019 9:56:35 AM(UTC)
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Hi Dennis,

I ran the Windows Memory Diagnostic Tool 5 different times. Each time, it came back without any errors. I wish it came back with an error, replacing RAM is an easy fix BigGrin

Thanks,
Vin, 73
K1VC
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