Hi David,
try to use these commands in two different fields in the same line in the report layout.
 FOR CALLSIGN                                      FOR MANAGER
"ARS "+ CHRTRAN(call,"0","Ø")                      "VIA "+ CHRTRAN(via,"0","Ø")    or
                                                   "VIA "+ iif(via<>"",CHRTRAN(via,"0","Ø")," ") 
Let me know.
73's de IKØCHU Mauro
***
IKØCHU Mauro