In the last few months I have been getting program crashes. I thought maybe it was due to having to many programs and windows open on the computer so I started cutting back and rebooting the computer every day but I'm still having problems. Just downloaded Ver 9.59 and don't know whether the problem will reoccur. The description of 9.59 changes didn't lead me to believe anything was done that my alleviate the problem.

The problem occurs, apparently randomly, and evidences itself by an hourglass cursor showing on the screen. Impossible to do manything with the program the - no data entry, no screen changes, nothing. It lasts forever. I exit the program by clicking the close "X" in the upper right corner of the screen and then closing the program at the prompt. Using Win 7 Ultimate w/ a 3 GHz quad core machine, 8 GB of RAM, 64 bit operating system. Upon opening the program, I have to Clean and then restart Logic.

Haven't been able to identify unique configuration or activity which causes the lockup. I tried reindexing and packing but that didn't help. I have over 16,000 QSOs logged.

Upon program startup, it may work for a day or for 10 minutes - no way to predict.
Help please

Walt W4GV

Dennis,

Had the problem occur again a few minutes ago but let the system run locked up for a while while I checked into a traffic net.

An error message sprang up:

"Web Browser

Stop Running Script?

A script on this page is causing your web browser to run slowly. If it continues to run, your computer might become unresponsive."

I selected Yes to stop running the script and the program immediately came to life again with all QSO data entered correctly. I am using the program to read/control my FTDX-9000D and my microHam DigiKeyer II built in WinKeyer. Logic windows usually open include - Log Userfields (data entry), Log Userfields (Browse), Callbooks, WinKeyer, Other QSOs and DX Calculator.

I am accessing internet via a pretty reliable wifi connection with very good signal strength

Didn't mention before but problem always occurs after hitting the Tab key after entering a call. Would appear that the callbook callup is causing the problem but why so random and unpredictable. Just checked and the callsign lookup was for FO/KH0PR and the callbook window says his data was found in Logic. I have worked him before.

Curious - Does Logic have Callbook data embedded in it? The usual sources that I see are: Logic, QRZ and Univ of AR @ Little Rock.

Maybe this info helps a bit more to isolate the problem.

73
Walt W4GV

Seems most of my crashes come after pressing tab to enter in a new callsign...or clicking on a call from the spot log to change freq/mode. Could the two be interrelated?

Hi--

Ok, the browser script error sounds like QRZ.COM and some browser issue. Are you interfacing LOGic to QRZ.COM? Or DX Summit? The host is sending javascript that the browser can't handle. There is nothing we can do about the bad javascript. I will look into the possibility of turning off javascript execution on our browser instance.

The solution is not to use whatever web site is causing the problem. QRZ subscription works fine. It uses an XML data feed that is designed to be consumed by other programs. Or hamqth.net is a free callbook that is very comprehensive and also uses an XML data feed.

Telnet will avoid DX Summit.

Allen, I don't think the errors you are seeing is related to this.

Tnx & 73,

Dennis WN4AZY

Dennis,

Haven't done anything special in terms of setting up Logic for a specific callbook server. It just seeemed to automatically go to these servers when the Callbook page was opened and then a call was entered followed by a Tab. As I said before, the Program seems to concentrate callbook lookups primarily on QRZ and Univ of Arkansas at Little Rock. Sometimes the callbook page shows the source as Logic.

On occasion when it shows Logic, is that a result of prior call lookup and logging the call?

Thanks Dennis. My first use of Logic goes back to Logic 4.

73
Walt W4GV

I just subscribed to QRZ.com. When I get on next, will address the change on the Callbook Menu page.

Walt W4GV

Dennis,

No problem configuring the callbook sources for Logic.

Haven't gotten the 2 1/2 to 3 minute delay error message since I switched to the QRZ subscription. I have gotten the same error message that Allen got, but only twice in almost a week instead of several times a day. In addition, it's much less disruptive. Appears immediately and just have to close Logic, Clean and restart it and it's good to go. I often leave the logging/station control computer on for over a week at a time. That may contribute to some of the problems. Trying to get used to shutting down at the end of each day.

I'll probably disable QTH.com to reduce the DO calls.

Still need to review the videos.

Tnx es 73
Walt W4GV

To K4WSB,

I subscribed to QRZ (there are several options available) and totally got rid to the long lockup. See details in the rest of this thread.

The videos that Dennis posted are very informative and helpful. Recommend that you push QRZ (the non-subsciber choice) down the list of databases so that it isn't utilized often. On the other hand, you could subscribe to QRZ and probably get rid of the problem.

I keep discovering new things the program can do. Not sure you'll find this power in any other logging program.

gl es 73
Walt W4GV

As I said, and if you wish to pay money, this doesn't happen with a QRZ Subscription. There is another error which happens occasionally but it's not as annoying. Very short lived and Logic recovers nicely.

73 es gl
Walt W4GV

Allen,

Sounds similar to my complexity. Running an FTDX-9000D and Ft-1000D as backup. Also running Win7 64 bit, dual monitors and a microHam DigiKeyer II. I upgraded Logic first but was still having frequent long crashes. After abt a week I subscribed to QRZ.com and the crashes were more infrequent and less serious in nature. No 2 1/2 to 3 minute lockups, just error message that you reported earlier. Easy to clear altho it may appear 2 or 3 times per appearance.. I think getting rid of the adverising is a key to the better performance under the QRZ subscription.

73
Walt W4GV