logo
Welcome Guest! To enable all features please Login or Register.

Notification

Icon
Error

Green Heron RT21
k2cys
#1 Posted : Sunday, June 21, 2015 10:11:15 AM(UTC)
Rank: Newbie

Groups: Registered
Posts: 5
Man
Location: Ocean, NJ

Thanks: 2 times
Was thanked: 1 time(s) in 1 post(s)
Strange problem:

My Green Heron RT21 works perfectly with the rotor control head window within Logic9 but won't turn the antenna from the Spot Log. Any ideas how I can fix this?

Cy, K2CYS
Sponsor
Note: We receive a commission from Amazon when you purchase via this link. It does not affect your cost. Thank you!
WN4AZY
#2 Posted : Monday, June 22, 2015 1:21:10 PM(UTC)
admin

Rank: Administration

Groups: Administrators, Beta Testers
Posts: 3,093
Man
Location: Auburn, GA

Thanks: 997 times
Was thanked: 496 time(s) in 411 post(s)
Hi Stan:

Sorry, I don't know what is going on. What happens when you click the S or L buttons on the spot log? Nothing? Do you get the little gray display in the top righthand corner of the main LOGic window saying "Aiming antenna xxx short path" and the like?

Does Aim Antenna Short and Aim Antenna Long work from the log menu of the log form?

Do you have more than one rotor configured into LOGic?

Let me know.

Tnx & 73,

Dennis WN4AZY

WN4AZY
#3 Posted : Thursday, June 25, 2015 2:52:20 PM(UTC)
admin

Rank: Administration

Groups: Administrators, Beta Testers
Posts: 3,093
Man
Location: Auburn, GA

Thanks: 997 times
Was thanked: 496 time(s) in 411 post(s)
A phone call revealed that the wrong rotor was selected in log/setup for the log form. I'll put this in a rotor FAQ eventually hihi.

73,

Dennis
k2cys
#4 Posted : Friday, June 26, 2015 7:19:02 AM(UTC)
Rank: Newbie

Groups: Registered
Posts: 5
Man
Location: Ocean, NJ

Thanks: 2 times
Was thanked: 1 time(s) in 1 post(s)
Wonderful support from Dennis. He called on the phone, took control of my computer remotely, and we figured out the problem in about five minutes. Everything is working perfectly. This is why Logic9 is my favorite logging program: anyone can make a relational database but not many companies call to fix a problem. Way to go Hosenose!!!
1 user thanked k2cys for this useful post.
WN4AZY on 6/26/2015(UTC)
Users browsing this topic
Guest
Forum Jump  
You cannot post new topics in this forum.
You cannot reply to topics in this forum.
You cannot delete your posts in this forum.
You cannot edit your posts in this forum.
You cannot create polls in this forum.
You cannot vote in polls in this forum.

Powered by YAF 1.9.5.5 | YAF © 2003-2011, Yet Another Forum.NET
This page was generated in 0.020 seconds.