Hi--
Sorry for the problem.
Is it with one particular report, or all of them? If just one report, please tell me which one. Was the failure to print to the printer say anything about the spooler?
Try the 10.0.21 update. We updated the print-to-screen library we brought. Who knows, maybe that fixed it.
I doubt it is anything you are doing.
I searched for that error and found this among others:
https://www.wikihow.com/Fix-a-Print-Spooler
Curious that Print to Screen is using the spooler....
Tnx & 73,
Dennis WN4AZY