I attempted to update to Logic 10 this evening. While running the update from Logic Help, I got an error stating that a file could not be opened. One of the options provided was to cancel the update, and I chose that option. The update was terminated. However, when I tried to run logic again (Logic 9, presumably), I now get an error from Microsoft Visual FoxPro saying "Cannot locate the Microsoft Visual FoxPro support library." When I click on OK, the message clears, but Logic does not start. Tried again, same result.

Any suggestions?

Dave KE4UW

I don't recall what the file name was that caused the error. I'm not sure if it couldn't open it, or maybe couldn't delete it. It didn't seem important because I thought the "cancel" operation would leave me back where I was before the update started.

In any case, now the error says Visual FoxPro can't find the Visual FoxPro support library, and since I can't get past this error and run logic, I can't duplicate the original scenario.

I have the Logic install file I got when I updated the subscription in June. Should I run that? Or is there someplace I need to save some Visual FoxPro files? Seems odd they aren't there, as Logic ran just fine until I tried the update to Logic 10.

Anyway, I'm open to suggestions.

Dave KE4UW

Hi--

I wouldn't go back to June. Worst case, put in the latest LOGic 9 update.


Right, the update is normally run from within LOGic. But since LOGic won't run, you want to just download the update file and run it by double-clicking it. Like you used to have to update LOGic before the updates were built-in.

So, since you can't run LOGic, go to the Windows Start menu and look for the LOGic Updater under LOGic. There is a checkbox in the lower righthand corner of the updater that says RETAIN FILE AFTER INSTALLATION. Checkmark it. Now download 10.0.1 and 9.21.4. When the updates start to run, just Cancel. There will be two files on your Windows desktop named LOGicUpdate_10.0.1.exe and LOGicUpdate_9.21.4.exe

You can double-click the 9.21.4 and it should roll things back to where you were before installing 10.

You can try to reinstall 10 and note the error message. I WOULD TRY DISABLING ANY VIRUS CHECKER before doing this. If it fails, just put 9.21.4 back.

I am out of town but should be back this evening. I will try to call you.
https://www.hosenose.com/remote_support.aspx

Tnx/73,

Dennis WN4AZY

Ok, excellent, that explains everything.

LOGicserver.exe is a background process that allows LOGic other programs to control LOGic. It is used by TRX-Manager, and a few users have written their own programs to control LOGic. It is supposed to quit when you exit LOGic, but apparently it did not.

It should be either updated or deleted.

So, go into tools/setup/misc ham setup and uncheck OLE COM SERVER. Exit LOGic, and reboot or go into the task manager and kill logicserver.exe. Now, go in the c:\program files (x86)\LOGic folder and manually delete logicserver.exe if it is there. This will insure it is not running and will be updated in the future. (BTW, if it is missing, LOGic will still run. It will figure out it is missing and not try to start it.)

Unless you are using TRX-Manager, just leave OLE COM SERVER off. That has been the default setting for a while now. A new LOGicserver.exe will be installed next time you update. But it will no longer start.



Tnx & 73,

Dennis WN4AZY

You are most welcome! Sorry for the problem.